Testimonials

Never experienced rude staff until now. Angelica was very unprofessional & impatient. She should not be in such a position if she is working other people. Her attitude was outrages. She should find a new profession.
high keekz
high keekz
03:09 08 Sep 21
I love and i am satified with my Surgery. Thank Eye care institute. Santa Rosa Ca, Petaluma Ca.
Maria Martinez
Maria Martinez
02:31 26 Aug 21
daniel orlowski
daniel orlowski
04:16 19 Jul 21
Deryle Davis
Deryle Davis
21:21 16 Jul 21
I visited the eye care on 06/21/2021 at 2:30 PM to check my eye vision.It was unpleasant, and unhappy visit. The situation leads me to conclude am I here to be challenged and investigated or to be treated equally get professionals service, it was ridiculous and a visit full of regrets . I totally understand nurse have to do what is required to do and patients have be polite and helpful, but what happened at my visit was on contrary, I was polite and helpful the nurse assigned to do the preliminary examination was rude and unprofessional. She drugged me to argument by asking me same question four times and I responded to her question clearly and specifically and the reason of my visit again and again. avoiding my response she tried to challenge me saying the reading glass what you have is good enough, I said to here this " I am not here to argue but I am here to be examined" and I am confused and asked her if she is the doctor and she said no I am not, and told here please and thank let me talk to the doctor which helped me to stay away from her questions and pushes which they are out of order, unpolite, unprofessional and disrespectfulI would like to advice her to be polite, and treat everyone equally with same tone.I would like to thank the the young girl on the front desk for being polite and respectful. Two stars for you!!!
Tecle Ghide
Tecle Ghide
09:50 23 Jun 21
I’ve always had issues with my eyesight, and they’ve become more serious as I’ve aged. It’s very important to me that I have the utmost confidence in the doctor who oversees my eye care. Dr. Avni Shah of the Eye Care Institute inspires that confidence. In addition to her significant medical expertise and intelligence, she truly cares about her patients’ well-being, and will think outside the box to deliver the best possible outcome. I wouldn’t consider any medical facility other than Eye Care Institute to safeguard my vision.
Bob Chapman
Bob Chapman
13:48 12 Jun 21
Very professional eye care with excellent service.
Warren Payne
Warren Payne
00:32 25 May 21
Jessica Stephan
Jessica Stephan
14:20 23 May 21
My first visit to this provider. Staff was friendly and efficient. The doctor was professional and explained the status of my vision. I needed new glasses and the optician was helpful in selection of glasses.I was referred to Dr Ni because she specializes in the care of my specific vision issues.
Pat Wright
Pat Wright
16:39 21 May 21
I did this
Nancy Steinbock
Nancy Steinbock
16:15 21 May 21
I was treated with respect my questions were answered and the people were kind and thoughtful
Joann Brown
Joann Brown
15:27 21 May 21
You cannot give me a reason for demanding my medical history for a simple eye exam. This is just garbage. And, don't contact me again.
James Durkin
James Durkin
14:22 21 May 21
Efficient, knowledgeable, friendly, helpful, supportive, etc.
Stephen Whitaker
Stephen Whitaker
03:03 21 May 21
The Eye Care Institute Did a wonderful job on my cataract surgery. I felt each person I met there was professional and caring. They were clear in the instructions and explained things well. I would recommend them to anyone with an eye problem.
Suzanne Hunt
Suzanne Hunt
19:07 17 May 21
My recent experience at the Eye Care Institute was excellent. It is difficult to get a decent prescription especially for my right eye because I have had both RK and cataract surgery. If you have had this combination, you know what I mean. The technician (I believe her name is Jessica) was very patient and took the time necessary to get the proper prescription. This was no small task. I just picked up my new glasses today and what a difference! I can see!! Thank you, Jessica!!!Roz (Bob's Wife)
Robert Daniels
Robert Daniels
01:51 15 May 21
I give it 5 stars because of the high quality of care given by the doctor s . And All who are employees, are exceedingly kind and professional.
Eleanor Margitich
Eleanor Margitich
21:16 14 May 21
Thorough evaluation, reasonable wait times.
Ira Tager
Ira Tager
18:21 14 May 21
Sharon Carey
Sharon Carey
17:56 14 May 21
Very competent staff. Did not have to wait too long.Dr. Anderson is amazing.
John Dixon
John Dixon
16:27 14 May 21
They were very pleasant, and everyone seemed to have a great attitude, and was helpful. My issue unfortunately required that I see the eye surgeon who is apparently only there once a month, so I will see him next month and hopefully he will be able to take care of my issue easily.
Wayne Ryerson
Wayne Ryerson
15:57 14 May 21
John Scharer
John Scharer
15:46 14 May 21
I have been going to the Eye Care Institute for 7 years. All the docs and staff are skillful and kind. I receive excellent care here from surgery to yearly eye checks.
Deborah Holmes
Deborah Holmes
14:57 14 May 21
Lois Elias
Lois Elias
14:11 14 May 21
I have always had the best service possible from the Eye Care Institute, THEY ARE THE BEST!! They fit me in for an appointment the next day when I had an eye infection, which was fantastic. My family has trusted the Eye Care Institute for many years for all of our eye care needs!!
Alison Pegg
Alison Pegg
04:42 14 May 21
I was very pleased with my first visit to the Eye Institute. The staff was very professional, caring, and interested in my challenges. I highly recommend them. Will be back soon for some surgeries.
Tim Burrell
Tim Burrell
01:55 14 May 21
I have had great experience with Dr. Rick correcting my vision. Also, I was lucky to get free repair on old sunglasses. I even like location! Jean O'Donnell
Jean O'Donnell
Jean O'Donnell
01:50 14 May 21
Recently I had laser eye surgery with Dr Avni Shah at the Eye Care Institute. Everything was very professional and I am very pleased. Special thanks go to Dr Shah who fit me into her schedule on her lunch hour!
Ronie Reiley
Ronie Reiley
01:46 14 May 21
Gets busy but the doctors work hard and work properly.
Son Huynh
Son Huynh
01:32 14 May 21
Friendly staff and Doctor's you can trust!
JOHN KREMER
JOHN KREMER
17:42 28 Apr 21
Excellent doctors and staff!
John O'Brien
John O'Brien
23:54 27 Apr 21
I have been happy with the care I have received at Eye Care Institute. They really do a tremendous job taking care of many patients.It takes me over 2 hours to drive to Santa Rosa from Fort Bragg, but I find it well worth it.
Susan Piercy
Susan Piercy
17:05 26 Apr 21
We, as well as our family members, have been patients of this eye clinic for over 45 years. When the previous generations of Lightfoot sons retired we were a little concerned over our new ophthalmologist. We are more than thrilled will Dr. Shaw. The attention to our needs have been thoughtful and considerate. She explains things well and is an excellent physician. The office and technician staff have also continued with the care we have come to appreciate. Thanks to all.
John Bertram
John Bertram
16:08 23 Apr 21
Courteous and professional. The laser technology made the process easier for recovery.
Randall McNew
Randall McNew
04:00 23 Apr 21
Pamela Martinez
Pamela Martinez
02:07 23 Apr 21
I recommend the eye institute. Excellent Doctor interaction, a wide knowledge base of complex issues , and a professional team from front desk to the medical assistants, preparing for the visit. A five star experience.
Dominic Egan
Dominic Egan
20:58 17 Apr 21
I had to wait an hour past my appointment time before I saw the technician & doctor. I was happy with my treatment once they came in.
Kathy Alexander
Kathy Alexander
04:09 17 Apr 21
Richard King
Richard King
21:04 12 Apr 21
I waited 45 minutes beyond my appointment time in waiting room, and 35 minutes for doctor after nurse did the basics. Not a word of apology anywhere. I'm under the delusion my time as valuable as doctor's. Doctor herself ok, I suppose. As impersonal with me as if she were a grocery checker checking out a broccoli. What an awful experience all around. Brings out the worst in our society.
peter neumeyer
peter neumeyer
02:03 09 Apr 21
Very unhappy with the quality of care here. Been a patient for 2 years, and can't get a call back after leaving at least 3 messages about an rx my insurance won't cover, until I try something else first. Moving on....
Michele Steward
Michele Steward
18:01 06 Apr 21
Chase Mcgowan
Chase Mcgowan
19:34 30 Mar 21
Matthew Sandeen
Matthew Sandeen
11:05 29 Mar 21
Bill Hoban
Bill Hoban
20:11 28 Mar 21
Tracy Pellonari
Tracy Pellonari
05:16 28 Mar 21
Excellent care
Virginia McClain
Virginia McClain
17:10 27 Mar 21
Took care of my needs immediately
Jan Heffron
Jan Heffron
15:12 27 Mar 21
ECI has been very helpful to me over the years.
Linda Campbell
Linda Campbell
03:41 27 Mar 21
This office has not gone paperless. Every appointment requires at least 6 pages of paperwork to be completed. No option to complete it electronically & a big hassle every visit.
noelle francis
noelle francis
02:08 27 Mar 21
Dr Alsamarae is the best eye doc I ever had in my 72 years. Highly skilled and great experience, plus she is very nice, explains things VERY well so we laymen can understand, and LISTENS to what we say with respect. She is a TEN. also ECI did cataract surgery on both my eyes and I give them an AAAAA+++ rating! they even talked me into an option that was $1,000 per eye LESS than what I requested. Doc Alsamarae is a GREAT doc at a GREAT medical facility. THANKS, DOC!!!!! bob sommer
bob sommer
bob sommer
02:06 26 Mar 21
David Koch
David Koch
02:00 26 Mar 21
Dolores Markarian
Dolores Markarian
01:35 26 Mar 21
Twice now I have waited in the waiting room over an hour before seeing the doctor 🤦🏻‍♀️ I wouldn’t mind, But I have to have somebody drive me there and pick me up. 😀🌼
Sheri Canavan
Sheri Canavan
09:33 21 Mar 21
I had a cataract. I had no vision beyond a few inches from my face. Dr. Rich at The Eye Care Institute performed surgery. My vision improved immediately. I had no pain, no unpleasant after effects of surgery. After a couple of weeks, I underwent an eye exam for new glasses. That's my story.
Secret Squirrel
Secret Squirrel
02:16 20 Mar 21
Melanie Taylor
Melanie Taylor
03:52 18 Mar 21
Following a botched cataract surgery causing chronic complications, I was referred to Eye Care Institute by my retina specialist. It was my lucky day when Dr. Rich accepted my case! Four previous doctors over a year’s period had been unable to diagnose my condition – Dr. Rich took one look at my eye and immediately diagnosed it. He presented a solution that would alleviate my symptoms and has been nothing but honest, optimistic and supportive during my journey. Dr. Rich referred me to UCSF for a second opinion, which confirmed his diagnosis and treatment plan 100%. Everyone at Eye Care Institute has been wonderful to work with and able to accommodate several emergency visits. There are more convenient ophthalmology practices to where I live but I wouldn’t go to anyone else but to Dr. Rich – he’s an exceptional physician and human being.
Marilyn Stocke
Marilyn Stocke
01:20 14 Mar 21
Great care , professional and on time.
Nancy Elliot
Nancy Elliot
01:57 11 Mar 21
Dr. Arwa Alsamarae did cataract surgery on both my eyes last year, and I'm very happy with the results. Great Doc and great staff! Highly recommend.
RobTey
RobTey
01:39 11 Mar 21
The Eye care Institute staff are very friendly and polite. If you're looking for a team to take care of your vision needs then Eye Care Institute is the place.
Jermaine Stewart
Jermaine Stewart
22:15 10 Mar 21
All of the staff were great except the scheduling coordinator was abrupt and unfriendly.
Joy Fritz
Joy Fritz
08:38 10 Mar 21
I am so happy to have found the Eye Care Institute. The staff could not have been more helpful in every phase of my experience. My doctor took all the time I needed to kindly explain every detail and answer all my questions. I feel absolutely confident I am getting the finest care available.
Nika Lyon
Nika Lyon
03:52 10 Mar 21
Dr Abramson and his team are friendly polite and thorough. I highly recommend there offices in both petaluma and Santa Rosa.
Stacey Arancio
Stacey Arancio
01:51 10 Mar 21
Great service, very professional and personal!
Rod Dole
Rod Dole
01:35 10 Mar 21
Hannah Frederick
Hannah Frederick
00:55 10 Mar 21
I had a regular eye exam with dilatation with Dr. Shah in Feb. at the 4nd St. office. Everything when smoothly from check in thru the exam and consultation with Dr. Shah. The support staff that did the initial vision exam for a prescription were friendly and competent. Dr. Shah did the inner eye health exam and reviewed the prescription. I felt I was receiving excellent care. Parking in the Barns & Noble lot.
Laurie Ludwig
Laurie Ludwig
23:52 08 Mar 21
I got metal in my eye and they took the best care of me. I Squirm anytime anything comes close to my eye and they totally relax me to the point I was ok with them poking stuff in my eye. I was so worried about my eye sight and it’s totally fine now. Thank you so much. I definitely recommend.
AJ Rose
AJ Rose
13:13 03 Mar 21
I have always felt that my visits were handled in a very professional and courteous manner. They ask informative questions and listen well.
Kim Shelton
Kim Shelton
01:55 19 Feb 21
Fast, efficient, and thorough.
Rob McQuilkin
Rob McQuilkin
03:55 18 Feb 21
Ralph Durbin
Ralph Durbin
03:11 18 Feb 21
Dr Shah has been amazing in followup from two procedures.I am hopeful during this recovery.
angie comalli
angie comalli
23:21 17 Feb 21
I woke up with a eye scratch that was hurting and was able to be seen by the early afternoon, which was unbelievable. They squeezed me inand I was seen by a Dr. Rich, who was wonderful. He was caring, professional and he really helped me with what I needed. Additionally, l found all the staff helpful and friendly.Thank you Eye Care Institute 😊👀
Patty Regalia
Patty Regalia
01:38 17 Feb 21
My laser eye surgery with Dr. Rich went well. My eyesight is much better. The intake person, nurse, and Dr. Rich were very personable and efficient. It was a good experience and I would highly recommend ECI to anyone.
Michael Tomasin
Michael Tomasin
01:11 17 Feb 21
milton schellhase
milton schellhase
01:01 17 Feb 21
Natalie Alonzo
Natalie Alonzo
00:57 17 Feb 21
My 2 year old son has a physical disability affecting muscle function and was referred here for a wandering eye. My husband was the one who brought him in. The entire experience was really disappointing and unprofessional, not to mention a complete waste of money. After waiting for 30 minutes in the room (not an easy task with a fussy 2 yr old) the doctor walked passed the door in civilian clothes with a gigantic STARBUCKS in her hand and said sorry she was late. Apparently she had time to run to starbucks, despite being 30 minutes late to work. If the story stopped here then it might have been excusable. Unprofessional, but exusable, as stuff happens. But after she changed into her work clothes, they didn't even get a thorough visit. The entire thing took 10 minutes. Her solution was to pull up an app on her phone, say "Oops I deleted it, hang on let me go to the app store and redownload it." She then had my son look at it for a minute before telling us it's probably nothing to worry about. My husband had to wait for another 10-15 minutes in the reception area while they checked a biling code, then footed us with a $117 bill. That's after insurance. I don't mind paying professionals for an expert opinion. But this was inexusable on every level. Especially during the pandemic when funds are tight.
Rachel S
Rachel S
18:01 19 Nov 20
I started with IOL cataract surgery with Dr. Lillian Yang of ECI, perfect job, wonderful job. Then I wanted to change the distance in one eye and did LASIK surgery with Dr. Daniel Rich also of ECI, and also a perfect, wonderful job. These are BOARD CERTIFIED experts in their field and they know their stuff, big time! And they are nice and you can pay more elsewhere, believe it or not! This is the place!
RaNdY S
RaNdY S
19:51 18 Sep 20
carmen Bryant
carmen Bryant
10:14 14 Jul 20
Mohammed Alkrnaf
Mohammed Alkrnaf
22:27 11 Jun 20
Best eye care ever! The Dr. Abramson and Dr Rich are friendly and fun. Their support staff are great too. Everyone is knowledgeable, caring and helpful. I am trying out using contacts and everyone has been so patient and kind with me and all of my questions and concerns. I always look forward to my eye care appointments.
Anita L. Hansen
Anita L. Hansen
20:25 11 Jun 20
Good experience of laser eye surgery for narrow angles in my eyes from Dr. Alsamarae .Thank you all at eye care Institute !Hannah Caratti, LMFT
Hannah Caratti
Hannah Caratti
18:41 11 Jun 20
James Lu
James Lu
02:07 10 Jun 20
I'm too old to have cataracts, but glad I had the surgery at the Eye Car Institute - very efficient, professional staff and doctors.
Bill Vanderwall
Bill Vanderwall
21:40 09 Jun 20
On May 26, 2020, I called this firm to schedule an appt for my wife who was having a left eye problem where she could not see with clarity. I explained to the woman that my wife has Kaiser, and has already had her maximum one eye exam, and we are now a cash purchaser. The woman stated the cost would be $150 to $200.00. With that info, I brought my wife onto the conference call and booked an appt for May 28, 2020. A doctor examined my wife's eyes, dilated her eyes, and did not use the Phoropter to measure her visual component (no prescription). This exam was worth $150.00. My wife arrived at the check out desk after the exam and was told $279.00. My wife was not thinking clearly, could not see well with her eyes fully dilated and was confused by this fee. She was handed a receipt, and she asked for an itemized bill, and the office refused to provide this to her. She arrived at our car in the parking lot, and I am immediately contested this this bill, explaining that I was told $150 to $200. They would not give me an itemized bill either after requesting it. I was told that a Manager would contact me that day and waited in the parking to with a hope of immediate resolution. Arianna explained that she would contact me the next day, May 29, 2020. At 4 pm, on May 29th, with no phone call, I called her. I was told that she went into a meeting (conveniently) and was unavailable. I called again on Monday, and she called me. She explained that her meeting went until 6 pm. I shared "Why didn't you call me before your meeting, as you had all day, or after your meeting at 6 pm. Why are you avoiding me." We went round and round and I explained to her that I was in a customer service field as a Firefighter/Engineer for the city of Santa Rosa (retired) and I am in another customer service field as a Mortgage Lender and this level of service is poor.I further explained that the bait and switch of charging $279 when I was told $150 to $200 was unacceptable. Further, I shared that the person who booked the appt was the one that told me the cost. She said she asked that person and she is denying that she told me this. I explained that your company now has bigger problems because this person is not truthful. I requested a conference call with Arianna (manger) and the woman who booked out appt so I could recount and recap what was said. Arianna refused. The eye exam was not complete, only main components of the exam were completed. I told Arianna this was worth $150. We settled at $200.00. I am disappointed of their level of customer service, the fact that a team member would fib and call a customer untruthful (presumably) and that this was mishandled. I requested a detailed (itemized) bill, and have yet to receive one. They sent another receipt. I did receive $79 check refund, so my bill is not $200.00. I will never return to this company based on the events that took place and the challenges I faced in their honesty, truthfulness and lacking of service to resolve.
Roger Farah
Roger Farah
19:22 07 Jun 20
Bret G
Bret G
01:20 07 Jun 20
Mark Del Bene
Mark Del Bene
20:38 05 Jun 20
I have been a patient of Dr Daniel Rich for well over 20 years. He is a fabulous ophthalmologist. His doctor-patient interactions are comfortable. He is affable and friendly. He is also no-nonsense i.e. straight to the point. He has completely my bilateral cataract surgeries both of which went very smoothly. I strongly recommend Dr. Rich.
Kevin Tripp
Kevin Tripp
01:45 05 Jun 20
Nadine Paulin
Nadine Paulin
16:00 29 May 20
Nita Trent
Nita Trent
07:04 24 May 20
It is a wonderful eye institute . Dr. shah is great!!!! Also her helper was great also.!!!!
Rosemarie Alden-Ridley
Rosemarie Alden-Ridley
05:28 24 May 20
Shawn Clark
Shawn Clark
18:36 23 May 20
Was very impressed with service
Irene Horgan
Irene Horgan
00:12 23 May 20
The attention and interest in my son was excellent.Thank you for good work.
sikwata amos
sikwata amos
23:39 22 May 20
Dr Rich is awesome. I was totally blind in one eye for almost 2 years. In 10 minutes time he gave me 20/20 vision again. Great Dr, very nice guy, and The Eye Institute is incredible.
jim roberts
jim roberts
21:40 22 May 20
Keelan Cole
Keelan Cole
18:44 22 May 20
ken Duport
ken Duport
23:48 19 May 20
boomer ricard
boomer ricard
20:45 19 May 20
Johnson Gitu
Johnson Gitu
00:27 19 Mar 20
Dr Abramson and his staff are dedicated professionals! Eye exams are always a pleasure! Highly recommend the Eye Care Institute!
David Leal
David Leal
23:26 18 Mar 20
It was my first time at the Eye Care Institute and Dr Shah far exceeded my expectations. Her thorough examination by both Dr Shah and her assistant was exemplary. I highly recommend Dr Shah and the Eye Care Institute!
Brad Wilson
Brad Wilson
04:36 18 Mar 20
Very personable and efficient
C Warner
C Warner
22:51 16 Mar 20
Wanda Elo
Wanda Elo
20:35 16 Mar 20
The staff and doctors here are very accommodating and made me feel comfortable. Everyone was professional and explained things in a way that was easy to understand. I would definitely recommend the Eye Care Institute to anyone in need of a great place to go for eye care!
Vesta Griffith
Vesta Griffith
03:03 15 Mar 20
Dona Godwin
Dona Godwin
23:52 14 Mar 20
I found Eye Care Institute to have a careing staff. They made me feel comfortable and took really great care of me. They handle emergencies great and quickly 24/7. My surgeries went smoothly and my concerns were addressed quickly. I would recommend ECI to anyone having eye care surgery needs. I just wish I could get all my eye care there and not have to go back to my regular eye doctor for the new glasses. My surgeon was and if need be in the future Dr. Lillian Yang.
Great Life & More with Cathy Kennedy
Great Life & More with Cathy Kennedy
20:35 13 Mar 20
Joyce Brandon
Joyce Brandon
22:39 07 Mar 20
Pleasant atmosphere, very friendly and highly professional. Dr. Wong is the best.
Lewis Ward
Lewis Ward
00:04 05 Mar 20
Eric Rolseth
Eric Rolseth
00:21 22 Feb 20
Most professional and kind staff with . Dr. Shah extremely knowledgeableand Professional . Lucky to have her as myDoctor
Michael Speedling
Michael Speedling
01:51 21 Feb 20
Terry Brown
Terry Brown
22:01 20 Feb 20
First rate care, pleasant staff. Dr. Yang took the time to answer all my questions and to patiently explain everything I was asking about. Very satisfied with my visit.
Chris Slocomb
Chris Slocomb
14:53 20 Feb 20
rosie chavez
rosie chavez
00:26 20 Feb 20
I feel will serve him well attended to. Dr. Yang is very diligent and responsive
rick concoff
rick concoff
23:02 19 Feb 20
Miguel Reyes
Miguel Reyes
22:42 19 Feb 20
Thank you for your continuing eye support.
Martha Carlson
Martha Carlson
10:33 17 Feb 20
I am a new patient but was very impressed with Dr. Ni. She listened carefully to my history and current situation, evaluated past medical reports that I brought in and took time to explain everything clearly and thoroughly and in a friendly and caring manner. It meant a lot to me because I went in very confused about another doctor’s diagnosis. I left relieved and at peace when I left. I highly recommend this doctor and this practice.
Redwoods
Redwoods
22:42 15 Feb 20
Everyone at Eye Care Institute are so professional and efficient.
Matrgaret Garcia
Matrgaret Garcia
20:05 15 Feb 20
Deborah Storno
Deborah Storno
00:08 15 Feb 20
The technician was very thorough and efficient in checking my eyesight explaining to me at every step what she was doing and why. Dr Yang was also engaging and explaining what and why she was doing something. I was in and out of office in under an hour which included time for my eyes to dilate. All in all a good appointment
Lyle Merrell
Lyle Merrell
02:06 13 Feb 20
Excellent staff. Very supportive and knowledgeable. Dr. Ni is wonderful. She provides a confidence in helping me with my eye issue. Follow-up has been great. No long waiting, the 2nd Street office runs like a well-oiled-machine. Waiting room is clean, comfortable, and has a lovely beverage kiosk.
Susie L.
Susie L.
02:05 13 Feb 20
I have been a patient for 12 years and have found all of the physicians very well trained and helpful with any procedures needed.
Georgia Ratcliffe
Georgia Ratcliffe
02:59 12 Feb 20
tsgheweini abed
tsgheweini abed
00:18 12 Feb 20
maureen donaghue
maureen donaghue
00:16 12 Feb 20
Always on time. The Doctors are all very thorough.
Allie Bigone
Allie Bigone
20:19 09 Feb 20
I have had a cornia transplant by Dr Ni and am very happy with the results and thankful that Eue Care Institute is a very respected and professional institution in my area and thankful I didnt have to go somewhere else to have this done . I will recomend them to anyone who might be looking at an eye care issue .
Robert Jackson
Robert Jackson
20:25 08 Feb 20
Dr Anderson explains calmly & clearly & I rarely have a question to be answered. He presents himself with a calmness not rushed, not condescending as many Dr's over my 30 years wearing glasses have been. I dont mind the 1 hour drive.
Juanita Lucero
Juanita Lucero
16:41 08 Feb 20
Doctor Shah has been very kind and easy to work with. She genuinely sympathized with us even though we were unexpectedly late to our appointment.
Son Huynh
Son Huynh
20:12 05 Feb 20
Arwa was very thorough and answered any questions I had. She explained what I asked her to explain to me and made sure I understood what she told me.Arwa has a good team working with her, as well. Eye Care institute has been a great place to go for my eye care. I buy my glasses elsewhere.I would recommend Arwa and Eye Care Institue to my close friends and family.
cinamon colley
cinamon colley
20:33 04 Feb 20
Shawn Clark
Shawn Clark
14:09 02 Feb 20
Loraine Nichols
Loraine Nichols
15:15 31 Jan 20
Anthony Croft
Anthony Croft
02:03 31 Jan 20
Yokiesha Morgan
Yokiesha Morgan
01:30 31 Jan 20
The Eye Care Institute iin Santa Rosa, CA is a wonderful place to go for yearly eye exams and eye issues. The staff at the 2nd street office and the 4th street surgery center are wonderful. Dr. Lillian Yang was my physician who took care of my cataracts and fixed my distance vision issues. I chose to have laser surgery. My vision has so much improved, and I can finally drive at night time again. The lights no longer bother me. There are a lot of eye physician at this place. You won't be disappointed.
Cyndi Montesonti
Cyndi Montesonti
22:46 29 Jan 20
The Eye Care Institute, Dr. Anderson AND various staff members, provides excellent, patient-oriented care. We are delighted to have this group taking care of our optical needs. We are a three-hour drive to get to the Eye Care Institute, but the trip is worth it.Suzanne and Stephen Whitaker
Stephen Whitaker
Stephen Whitaker
04:39 25 Jan 20
First appointment was a bit long on wait time. However, Dr. Alsamarae was worth the wait.
Mona Andrews
Mona Andrews
01:01 19 Jan 20
She was very thorough and I feel confident with what she has planned for me.
Barbara Stone
Barbara Stone
23:18 14 Jan 20
Extensive delay in receiving services. 45 minutes late from scheduled time. Total time spent in routine eye exam was 2.5 hours. Felt Doctor was overloaded and hurried in exam. Otherwise good for a very busy facility.
Richard Coombs
Richard Coombs
19:53 14 Jan 20
Deborah Nord
Deborah Nord
04:05 12 Jan 20
Donna Jefferson
Donna Jefferson
02:25 23 Dec 19
carolyn oconnor
carolyn oconnor
18:35 14 Dec 19
Mavis Jukes
Mavis Jukes
23:34 13 Dec 19
Excellent eye care. However long waits in reception area. Doctors are overbooked. Worth waiting for though.
AngiesQuilting
AngiesQuilting
20:21 15 Nov 19
Dr Anderson has treated me for many years thru Glaucoma surgery, cataract surgeries. He explained and listens.
Nancy Pollard
Nancy Pollard
16:02 03 Nov 19
MC 0
MC 0
18:39 01 Nov 19
Colette B.
Colette B.
00:54 31 Oct 19
Lucienne Wilde
Lucienne Wilde
15:41 17 Oct 19
This eye care office is the best I have experienced .The equipment is calibrated daily. Each technician was caring and thorough.The technician who gave the majority of the tests, Dan, was exceptional.Dr Robert Anderson was also the best eye doctor I have seen in years. He evaluated the results carefully and gave me his opinion regarding my vision needs. If you want honest, accurate information on the health of your eyes, this is the doctor to see. He was referred by Best Doctors as part of their consultation service.I had seem two specialists in San Francisco whose offices were packed with patients, unhappy staff, uncalibrated equipment, and misdiagnosed my vision which would have lead to unnecessary surgeries. Thank you Dr. Anderson and staff!You get.an A+ from this teacher.
Sandra Krey
Sandra Krey
23:23 15 Oct 19
If I was only rating my eye doctor, doc Lee it would be a 5 star. She is incredible. My opinion probably the best eye surgeon in this county. The office staff I would give a 3 star. The one who books appointments , I would give a 1 star. The wait time there I'd always bad.
mark battersby
mark battersby
21:05 13 Oct 19
Dr Wong is an excellent doctor-very professional-always has answers to my questions-feel that my eye care health are in very good hands
Jim Joyce
Jim Joyce
20:30 09 Oct 19
Dr. Yang is professional and answers all of your questions. She has a sweet personality and laughs easily with joy! My surgery was successful and I felt comfortable with her and confident in her. I can easily recommend Dr. Lillian Yang.
Alora rae Kumara
Alora rae Kumara
02:14 06 Oct 19
A good thorough exam, reasonable prices and very personable.
David Spencer
David Spencer
23:46 03 Oct 19
Warren Payne
Warren Payne
20:14 27 Sep 19
Dr Barth, his staff and the Eye Care Institute facility are outstanding. I get excellent eye care as well professional attention through every phase of my eye evaluation and treatment.
Dale Carroll
Dale Carroll
23:37 25 Sep 19
Being diagnosed at age 59 with cataracts was quite a surprise! However Dr. Barth’s evaluation led me to receiving alternating or mono vision corrective surgery. I no longer need glasses as my right eye sees distance and my left eye sees near work! Cannot be more pleased! Thank you!
Cindy Wood
Cindy Wood
19:46 21 Sep 19
Dr Wang is the best!
Peggy D
Peggy D
16:47 21 Sep 19
Competent, caring, and compassionate
Jim Wolfe
Jim Wolfe
23:55 20 Sep 19
Reception staff and doctors assistant was wonderful, gracious, very professional and personable. Aside for the 30 minute wait while my eyes were dilating the experience was good. The doctor was professional and gracious. She listened to my concerns and addressed my special requirements. Overall very happy with staff and services.
Roger Bolt
Roger Bolt
01:34 19 Sep 19
Gregory Scott
Gregory Scott
21:22 18 Sep 19
He was very personable and very thorough during my visit. Explain my problem very clearly in a friendly manner. You leave the visit uplifted!
Mike Sousa
Mike Sousa
04:08 18 Sep 19
I appreciated the care Dr. Rich and the professional staff provided before, during and after my bilateral cataract surgery. The wait time was unacceptable, however, on two of the three visits.
Margot Rawlins
Margot Rawlins
00:19 18 Sep 19
Dr. Ni is an excellent doctor and surgeon and l couldn't be happier with the outcome.
Gary Foss
Gary Foss
01:33 14 Sep 19
A very caring office and wonderful Doctor ... Dt. Wong
Patricia Arfsten
Patricia Arfsten
23:44 13 Sep 19
Bruce Holmes
Bruce Holmes
16:41 13 Sep 19
Tiffany Stephens
Tiffany Stephens
01:18 12 Sep 19
Marla Peterson
Marla Peterson
00:07 08 Sep 19
This is an extremely efficient and professional practice an I have had excellent care. Highly recommended.
Susan Little
Susan Little
05:32 07 Sep 19
Sally Soto
Sally Soto
22:25 06 Sep 19
I met with Daniel yesterday and was very impressed with his organization. I am scheduling an appointment to have some eye surgery done.
George Carrasco
George Carrasco
21:01 06 Sep 19
Mili West
Mili West
16:23 04 Sep 19
Ed Evans
Ed Evans
20:21 31 Aug 19
David Maggetti
David Maggetti
16:37 31 Aug 19
Great place with caring doctors.
Teri Tadder
Teri Tadder
20:27 24 Apr 17

My recent cataract surgery at ECI was one of the best healthcare experiences I’ve had. My surgery was elective since my cataracts were not very advanced, but I wanted to have lens replacement to reduce my reliance on glasses. The result of the surgery is that I’m now totally free of glasses, even for reading. My surgeon is a kind, compassionate, and attentive doctor. He even called me in the evening after my surgery to see how I was doing. The staff that I interacted with at ECI, including office personnel, medical technicians, and nurses, were all competent, caring, and efficient professionals. Thanks, ECI.

“I would like everyone to know about the Eye Care Institute in Santa Rosa. Their surgeons performed corneal transplant on both of my eyes. I now have good vision. They took excellent care of me and I trust them completely.

These transplants improved the quality of my life greatly. We live 4 hours away and feel blessed to have this kind of care available even at this distance.”


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