Reviews

I want to make sure that I acknowledge what amazing service I received when I ordered glasses. They are a special order because they needed a prism in them. And there were issues at the manufacturer. BUT Kelsie was amazing and solved the issues for me. My experience with her from the get go was all about kindness, patience, knowledge and expertise. From helping me pick out frames to compassion for my double vision. She was always professional and helped me to feel relaxed and at ease. And also a shout out to the manager Mark who stood behind her and supported her decisions and helped make my experience easier as well. Plus every time I came in he greeted me with a smile and remembered my name! Feels important to acknowledge excellent service and that is what I received.

The entire experience was very professional. The staff were great and Dr Shaw also did a excellent job. Thank you

I cannot recommend Dr. Madeline Ripa highly enough! I recently visited her regarding a pterygium, which had been causing me some anxiety. From the moment I walked in, she was attentive, compassionate, and incredibly knowledgeable. She took the time to listen to all of my concerns, thoroughly explain my options, and address each question I had. Her professionalism and care instantly put me at ease. I truly feel like I am in the best hands possible. I couldn’t have asked for a better ophthalmologist—Dr. Ripa is simply outstanding!

I feel so very blessed to be under the excellent compassionate care of Dr. Shah. She is highly skilled, knowledgeable and kind. She is dedicated to her patients and the less fortunate, so giving of her time and expertise. She is one of a kind. My peace of mind has been restored under her care. My vision greatly improved.

Angelica did my initial testing and she was great! Dr. Ripa was excellent, too. I’m glad my friend referred me to the Eye Care Institute

I’ve been coming here nearly 10 years. I have always been impressed by the level of professionalism and dedication the staff has shown. Recently, I was fitted for a a pair of Oakley glasses. They never worked out. I had to come in several times for refitting and repairing. Ultimately, the staff, not me, suggested a no cost replacement with a different pair. They arrived and I am very satisfied. Customer for life

My son came here last week for a Social Security Disability appointment. This office was clean, organized, and the staff was very nice. A special thank you to Dr. Abramson who spotted something wrong and sent him back to his regular eye doctors. They caught something serious because of him!

First of all I had to work through the new AI phone system. It was so good that it gave me an appointment on the same day! Next I got in quickly and Hailey was a great person to work with for all of the preliminary tests! I hate having my eyes dilated but you do what you have to do. Doctor Alsamarae was welcoming and quick to get things done. One odd thing is that you don't get your prescription for glasses when you check out. You have to go to the eyewear department to have them print it for you. Of course this is a sales ploy, but Jill in eyewear was super knowledgeable and helpful even though I had no plan of buying glasses there. The interior architecture of this office is like state of the art, totally a maze ing. They need much better signage on the outside of the building to be seen by those who are arriving in the parking lot.

Great team! Especially the tech I had yesterday, Hailey. So friendly and knowledgeable.