APPOINTMENTS

To make an appointment, call (707) 546-9800 between 8:30 a.m. and 5:00 p.m. weekdays. Our staff is skilled at determining the kind of appointment you need, and you can help by briefly explaining the reason for your visit.

  

EYE CARE INSTITUTE

1017 Second St.

Santa Rosa, CA 95404

Phone: 707-546-9800

Fax: 707-546-4112


YOUR FIRST VISIT
 

 

Please plan to arrive 15 minutes before your appointment so that we can complete the necessary paperwork and start your exam on time. For your first visit, please bring:  

 

     • Your glasses (even if they are broken)
     • A list of medications and/or eye drops that you take (or the medication bottles)
 

     • Your completed patient registration form (if you have not already mailed it in)

     • Your insurance card or other billing information

  

If you are coming for a complete exam, expect to be in the office about an hour. Your eyes will be checked thoroughly, and you will have a refraction (an examination for glasses) if necessary. Your doctor will discuss his or her findings and answer any questions you have. Drops may be used to dilate your pupils so that your doctor can get a better view of your eyes. You may experience sensitivity to bright light and/or blurring of reading vision for a few hours. For your comfort, we will give you disposable dark glasses at the end of your exam. For safety purposes, you may want to arrange for a driver to transport you home.

 

FEES AND PAYMENTS  

Fees are determined by the company providing the service. We will gladly provide you with a detailed estimate for your visit. Payment in full (or co-payment or deductible, if applicable) is expected at time of service. Visa and MasterCard are accepted.  

 

INSURANCE  

ECI is a participating provider for Medicare and many other insurance plans. We file insurance claims for office visits and optical purchases if we are a provider for your insurance plan. We also file insurance claims for all surgical procedures even if we are not providers for your insurance. Our receptionists will cheerfully help you with insurance questions.

  

ACCESS 

We have a parking lot in front of the building for patients, and there are bus stops nearby. The office is fully accessible to wheelchairs.  

 

EMERGENCY CARE  

Our office provides around-the-clock emergency care. If you have an urgent problem, call (707) 546-9800 at any time.

 

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